Professional Support for Discord
Combine a powerful Ticket System and Modmail in one bot. 24+ features, 27 languages, AI-powered summaries, and a fully customizable experience.
Hi, I need help with my order
Ticket #1234 Created
A staff member will be with you shortly.
Topic
General Support
Status
Open
Welcome! How can we help you today?
Illustration only — actual interface and behavior may differ
Two Systems, One Bot
Choose between a channel-based Ticket System and DM-based Modmail — or use both. Each system comes with unique features while sharing powerful common capabilities.
How It Works
From opening a ticket to collecting feedback — the entire support lifecycle is automated and customizable.
User opens ticket
Channel created
Staff responds
Ticket resolved
Feedback collected
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Powerful Features for Every Need
Every feature is designed to make your support team more efficient and your community happier. Explore what's included.
Ticket System vs Modmail
Both systems share powerful common features, but each has unique capabilities. Choose what fits your community best — or use both.
Illustration only — feature availability may vary by plan
Trusted by Thousands
5,000+
Active Servers
1M+
Tickets Handled
27
Languages
99.9%
Uptime
Feedback & Ratings
Collect star ratings and survey responses after every ticket. Track satisfaction over time.
How was your support experience?
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Ready to Transform Your Support?
Set up professional support in minutes. No coding required. Start with a free trial and explore all features.
This offer is only available for selected servers that have never purchased a plan and never used a free trial before. You do not need to enter any payment information to start the trial and the trial automatically expires after 14 days. Servers that have been deleted from SCNX previously are not able to participate.