Members
Add or remove members from ticket channels. Grant temporary access for collaboration without exposing other tickets.
/add-memberuser:@Alex
Member Added
Alex has been added to this ticket and can now view and send messages.
Added By
Moderator
User
Alex
Permissions
Read & Write
Total Members
3
Use /remove-member to remove a user from this ticket
Illustration only — actual interface and behavior may differ
Add Anyone to Any Ticket
Tickets are not limited to one user. Bring in witnesses, team leads, or anyone who needs to participate.
Staff or User Initiates
Staff use the /add-member command, or ticket creators use the user-select dropdown menu to add someone.
Permissions Applied
The added member receives configurable channel permissions — read & write, read only, or custom combinations.
Multi-Party Conversation
All members can now participate in the ticket. Everyone sees the full conversation history.
Remove When Done
Remove members when they are no longer needed. Their access is revoked instantly.
Add Members
Invite additional users or staff to a ticket channel with a simple command. They gain access to the full conversation.
Ticket Members
JohnDoe
Ticket Creator
Alex
Added by Moderator
Sarah
Added by JohnDoe
Add another member...
User Select Menu
Use Discord's user select menu to quickly find and add members. Search by name or ID for instant access.
Add a member to this ticket:
Alex
Online
Sarah
Idle
Mike
Offline
Luna
Do Not Disturb
Multi-Party Conversations
Once members are added, everyone can participate naturally. The ticket channel becomes a collaborative space where users, witnesses, and staff work together to resolve the issue.
I think Alex can explain the issue better than I can.
Yes, I was there when the bug happened. It crashed after clicking the submit button three times.
Thanks Alex, that helps a lot. I can reproduce it now. Let me escalate this to the dev team.
📊 3 members active in this ticket — JohnDoe, Alex, Sarah
Illustration only — actual interface and behavior may differ
Permission Control
Added members see only the specific ticket they're invited to. Other tickets remain private.
Permission Levels
Remove Members
When a member's input is no longer needed, remove them from the ticket with a single command. Access is instantly revoked.
/remove-memberuser:@Alex
👋 Alex has been removed from this ticket. They can no longer see messages in this channel.
Removed By
Moderator
Remaining Members
2
Illustration only — actual interface and behavior may differ
Member Management at a Glance
Flexible, granular control over who participates in each ticket.
Unlimited
Members per Ticket
2
Ways to Add (cmd + menu)
Granular
Permission Control
Instant
Access Granted
When to Add Members
Witness Statements
A user reports an incident and wants to add a witness. The witness joins the ticket to provide their account of what happened.
Expert Escalation
A ticket requires specialized knowledge. Add a developer, designer, or department lead to assist with the resolution directly.
Team Collaboration
Multiple team members need to coordinate on a complex issue. Add everyone who needs visibility into the conversation.
Frequently Asked Questions
Yes, you can add any server member to a ticket. This is useful when a third party needs to provide information.
Added members receive a notification in the ticket channel. The ticket creator is also informed.
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