Blocklist
Protect your support team from spam and abuse. Block users permanently or temporarily with detailed logging.
I want to open a new ticket.
You Are Blocked
You have been blocked from creating support tickets on this server.
Reason
Repeated spam in tickets
Blocked By
Admin
Expires
In 6 days
If you believe this is a mistake, contact a server administrator
Illustration only — actual interface and behavior may differ
Block, Track, and Auto-Enforce
The blocklist system makes abuse prevention effortless — one command, instant enforcement.
Staff Blocks User
A staff member uses the block command with an optional reason and duration. The user is immediately blocked.
Tickets Auto-Close
Any open tickets from the blocked user are automatically closed and logged.
Future Access Blocked
When the blocked user tries to create a ticket, they receive a configurable message explaining they are blocked.
Block Users
Staff can block users with a single command. Blocked users receive a configurable message when attempting to create tickets.
/blocklist adduser:Spammer#4521duration:7dreason:Advertising in support tickets
User Blocked
Spammer#4521 has been added to the blocklist.
User
Spammer#4521
Duration
7 days
Reason
Advertising in support tickets
Blocked By
Moderator
Block expires on March 5, 2026
Illustration only — actual interface and behavior may differ
Temporary Blocks
Set time-limited blocks that expire automatically. Perfect for cooling-off periods after heated interactions.
1 hour
24 hours
7 days
30 days
90 days
Permanent
Temporary Block Expired
RuleBreaker#7890 has been automatically unblocked. They can now create tickets again.
User
RuleBreaker#7890
Was Blocked For
24 hours
Reason
Cool-down period after heated exchange
Automatic unblock
Illustration only — actual interface and behavior may differ
Auto-Block Rules
Automatically block users who create too many tickets in a short period. Configurable thresholds prevent spam and abuse.
/blocklist adduser:TroubleMaker#0001reason:Repeated spamduration:permanent
User Blocked & Tickets Closed
TroubleMaker#0001 has been permanently blocked. All existing open tickets have been auto-closed.
Tickets Closed
3
Transcripts
Generated for all
Block Type
Permanent
User notified via DM
Illustration only — actual interface and behavior may differ
Blocklist Management
View and manage all blocked users from the dashboard or Discord. See block reasons, durations, and history at a glance.
Block Reasons
Require or optionally record a reason when blocking a user. Reasons are logged and visible in the block list for transparency.
TroubleMaker#0001
Repeated spam in multiple tickets, ignoring staff warnings. Previous 24h block had no effect.
Spammer#4521
Advertising Discord server invites in support tickets. First offense, 7-day block.
Angry#3210
Direct threats to staff member in ticket #1198. Escalated to 30-day block per team policy.
When to Use Blocklist
The blocklist is a precise tool for specific situations, not a general moderation system.
Spam Prevention
A user creates tickets just to spam links or advertise. Block them temporarily or permanently to keep your queue clean and your staff focused on real issues.
Cool-Down Periods
After a heated exchange, give everyone a breather. Temporary 24-hour blocks let emotions settle before the user can open a new ticket.
Staff Protection
When a user threatens or harasses staff, a permanent block ensures they cannot contact your team through the support system again.
Instant
Block Enforcement
Immediate effect on all systems
Auto
Ticket Cleanup
Open tickets closed automatically
6
Duration Presets
1h to permanent blocks
∞
Blocklist Size
No limit on blocked users
Frequently Asked Questions
Blocked users receive a configurable message when they try to create a ticket. You control what information is shown.
No, you can block as many users as needed. All blocks are logged for transparency and audit purposes.
Yes, when blocking a user you can choose from preset durations (1 hour to permanent) or set a custom duration.
You can configure whether users are notified when a temporary block expires. By default, they can simply try again after the block period.
Yes, the block log shows all active and expired blocks with the blocking staff member, reason, duration, and timestamp.
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